Your journey,
your way.
Novum Support Services provides person-centred support coordination and specialist support coordination to NDIS participants across Perth. We're here to help you understand your plan, find the right supports, and build your independence.
What we help with
- 📋Understanding your NDIS plan
- 🤝Connecting with the right providers
- 🔄Coordinating and managing supports
- ⭐Building confidence and independence
- ✅Preparing for plan reviews
Coordination built around you
Whether you're new to the NDIS or navigating complex circumstances, we offer the right level of support to help you thrive.
Support Coordination
For participants with support coordination funding
Support Coordination helps you get the most out of your NDIS plan. We work closely with you to understand your goals, connect you with the right service providers, and coordinate all the moving parts of your support — so you can focus on living your life.
- Explaining and navigating your NDIS plan
- Finding and linking with suitable providers
- Building your skills and knowledge as a participant
- Monitoring plan budgets and progress
- Supporting you to exercise choice and control
- Preparing for NDIS plan reviews
Specialist Support Coordination
For participants with complex support needs
Specialist Support Coordination is designed for participants who face more complex barriers or circumstances. Our experienced specialists bring a higher level of expertise to ensure your supports are robust, safe, and tailored to your unique situation — helping you navigate challenges with confidence.
- Managing complex support situations
- Crisis planning and risk mitigation
- Working with multiple systems (health, justice, housing)
- Building robust support structures
- Strengthening formal and informal networks
- Intensive planning and coordination support
A clear path forward
From your first conversation to plan review, we're with you every step of the way.
Connect with us
Reach out by phone or email. We'll have an initial conversation to understand your situation, your NDIS plan, and what you're hoping to achieve.
Understand your plan
We'll go through your NDIS plan together — breaking down your goals, funding categories, and what supports are available to you in clear, straightforward language.
Connect with providers
We identify and approach suitable providers that match your needs, preferences, and values. You remain in control — we give you options, you make the decisions.
Coordinate your supports
Once your supports are in place, we continue to monitor, adjust, and coordinate — making sure everything is working well together and your budget is on track.
Build your independence
Our goal is to grow your capacity to self-direct your supports over time. We work ourselves out of a job by helping you build the skills and confidence to manage your own plan.
Prepare for plan reviews
When your plan review comes around, we help you gather evidence, reflect on your progress, and articulate your future goals to the NDIA.
What guides us
These principles shape every interaction and every decision we make as your support coordinator.
Person-Centred
Your goals, your choices. We listen first and design our support around what matters most to you — not a one-size-fits-all model.
Genuine Partnership
We work with you, not for you. Building a trusting, collaborative relationship is at the heart of everything we do.
Empowering
We build your knowledge and confidence so you can exercise real choice and control over your supports, now and in the future.
Holistic
We see the whole person — not just a plan. We consider your wellbeing, relationships, community, and long-term aspirations.
Trustworthy
We operate with integrity and transparency. You can count on us to be honest, consistent, and to act in your best interests always.
Inclusive
We are committed to cultural safety and welcome participants from all backgrounds, including Aboriginal and Torres Strait Islander communities.
Supporting Perth's NDIS community
Novum Support Services was founded on a simple belief: that every NDIS participant deserves a coordinator who truly listens, genuinely cares, and works tirelessly to help them live the life they choose.
Based in Perth, Western Australia, we work with participants across the metropolitan area to make sense of their plans, navigate the broader NDIS system, and access the supports that make a real difference in their day-to-day lives.
The name "Novum" means new — reflecting our commitment to a fresh, participant-first approach to support coordination: one built on relationship, respect, and real results.
NDIS Registered Provider
Fully registered with the NDIS Quality and Safeguards Commission
Perth-Based Team
Local knowledge and connections across the Perth metropolitan area
All Disability Types
Experience supporting participants with a wide range of disabilities and needs
Culturally Safe Practice
Welcoming and respectful of all cultural backgrounds and identities
Common questions
Everything you need to know about working with Novum Support Services.
Ready to take the
next step?
Whether you're just starting your NDIS journey or looking for a new support coordinator, we'd love to hear from you. Reach out and we'll be in touch shortly.